What is the cancellation policy?

You need to confirm that you wish to cancel. The following charges apply based on how far in advance you cancel:

• More than 180 days before the event: 25% of the total order value is retained.
• Between 180 and 42 days before the event: 50% of the total order value is retained.
• 42 days or fewer before the event: no refund is due.

For example, if you cancel 200 days before the event and have paid 50% of the total order value, you are eligible for a 25% refund of the total order value. Please note — if you have only paid 50% of your total order value at the 180–42 day stage, no refund will be due.

We strongly recommend taking out travel and cancellation insurance to protect your booking against unforeseen circumstances. Written cancellation requests must be submitted to info@pinkmoonpresents.co.uk to initiate the refund process.