Privacy Policy
Privacy Policy
Introduction
Festival Extras Ltd, trading as Pink Moon Presents (PMP), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data, as well as your rights regarding your data.
Who We Are
We are Festival Extras Ltd, trading as Pink Moon Presents. For any inquiries regarding this policy, you can contact us at info@pinkmoonpresents.co.uk or call 0844 850 8828.
Information We Collect and Why
We collect different types of personal data for various purposes. The table below outlines the information we collect and the reasons for collecting it:
| Type of Information | Purposes | Legal Basis for Processing |
|---|---|---|
| Guest name, address, phone numbers, email addresses, booking references | To manage guest bookings, provide services, and handle incident reports. | Performance of a contract and legitimate interests. |
| Names and ages of dependents and party bookings | To manage bookings and incident reports. | Performance of a contract and legitimate interests. |
| Emergency contact details | To contact next of kin in emergencies. | Protection of vital interests. |
| Date of birth/age-related information | For payroll management and incident reporting. | Legal obligations and legitimate interests. |
| Gender | To provide adequate facilities and manage incident reports. | Legitimate interests. |
| Photos and videos of guests and colleagues | For use on our website, social media, and press releases. | Consent. |
| Colleague names and email addresses | For the company personnel directory, payroll, and pension management. | Consent and performance of a contract. |
| Guest email addresses | To conduct surveys and send promotional emails. | Legitimate interests. |
| Colleague contact details | For managing on-site attendance and access passes. | Legitimate interests. |
How We Protect Your Personal Data
We implement accepted standards of technology and operational security to protect your personal data from loss, misuse, or unauthorized alteration or destruction. If a data breach occurs, we will promptly inform you if it poses a serious risk. While we strive to protect your information, we cannot guarantee complete security for data transmitted over the internet.
Data Sharing
We do not sell your personal data. We may share your data with third-party service providers to perform tasks and provide services on our behalf, but only the necessary data is shared. We ensure these third parties keep your data secure and use it only for the intended purposes. Your data may also be shared with event promoters for event management and customer analytics.
Data Retention
We retain your personal data for 12 months after your booking or employment period, or as long as needed to comply with legal obligations. Data is reviewed annually to determine its necessity. Financial information is securely destroyed after use.
Your Rights
Under the GDPR, you have the following rights:
- Access: To know what personal data we hold about you.
- Information: To be informed about how your data is processed.
- Correction: To have inaccurate personal data corrected.
- Erasure: To have your data erased in certain circumstances.
- Restriction: To restrict processing of your data.
- Portability: To have your data transferred to yourself or another entity.
For any complaints, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk/concerns or call 0303 123 1113.
Cookies
Cookies are small files placed on your computer to enhance your browsing experience. We use cookies to analyze web traffic and improve our website. You can manage cookie settings in your browser. For more details, visit aboutcookies.org.
External Links
Our website may contain links to other sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.
Controlling Your Information
You can restrict the collection or use of your personal information by:
- Indicating your preferences when filling out forms.
- Contacting us at office@pinkmoonevents.co.uk to change your preferences.
Disclaimer
The content on our site is for general information only and does not constitute professional advice. We do not accept responsibility for loss arising from reliance on information on this site. Ensure your computer is protected against viruses when downloading content.
Copyright
© 2024 Festival Extras Ltd. All rights reserved.