Cookie Policy
1. Introduction
This Cookie Policy explains how Festival Extras Ltd, trading as Pink Moon Presents (“we”, “us”, or “our”), uses cookies and similar technologies on pinkmoonpresents.co.uk (the “Site”). It should be read together with our Privacy Policy.
By law, we can store strictly necessary cookies on your device without your consent. For all non-essential cookies (such as analytics, functional and advertising cookies), we will always ask for your consent before they are set.
Our details:
- • Festival Extras Ltd, trading as Pink Moon Presents
- • The Arena, Blind Lane, Tockwith, York YO26 7QJ
- • Company number: 07114362
- • ICO registration number: ZA624211
- • Email: info@pinkmoonpresents.co.uk
This policy complies with the UK Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR).
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve user experience, and provide information to website owners.
We also use similar technologies such as pixels, tags and local storage. In this policy, we refer to all of these as “cookies” unless we need to distinguish between them.
Cookies may be:
- • Session cookies — deleted when you close your browser.
- • Persistent cookies — remain on your device until they expire or are deleted.
- • First-party cookies — set by pinkmoonpresents.co.uk.
- • Third-party cookies — set by other organisations whose services appear on our Site (for example, Google, Meta, Stripe).
3. Our legal basis for using cookies
Under PECR, we must obtain your consent before setting any cookie that is not strictly necessary. Consent must be freely given, specific, informed and unambiguous, and given by a clear affirmative action.
For strictly necessary cookies, we rely on the PECR “strictly necessary” exemption — no consent is required, but we still tell you they are in use.
For all other cookies (performance, functional and advertising), we rely on your consent, which you provide through our cookie banner when you first visit the Site. You can change or withdraw your consent at any time (see section 7).
Where cookies also involve processing of personal data, our lawful basis under UK GDPR is your consent (Article 6(1)(a)), except for strictly necessary cookies where we rely on our legitimate interests (Article 6(1)(f)) in operating a secure and functional website.
4. Types of cookies we use
The tables below list the cookies set on pinkmoonpresents.co.uk. Cookie names, durations and providers may change from time to time; this policy is reviewed regularly to keep it accurate.
4.1 Strictly necessary cookies
These cookies are essential for the Site to operate. They enable core functionality such as security, network management, accessibility, load balancing and the booking and checkout process. You cannot opt out of these cookies as the Site would not function properly without them.
Cookie name | Provider | Purpose | Type | Duration |
pm_session | Pink Moon Presents | Maintains your session while browsing (e.g. keeps you logged in, preserves basket contents). | First-party | Session |
pm_cookie_consent | Pink Moon Presents | Stores your cookie consent preferences so the banner does not reappear on every visit. | First-party | 12 months |
pm_csrf | Pink Moon Presents | Security token to prevent cross-site request forgery on forms and checkout. | First-party | Session |
__stripe_mid | Stripe | Fraud prevention and payment processing during checkout. | Third-party | 1 year |
__stripe_sid | Stripe | Fraud prevention during checkout session. | Third-party | 30 minutes |
m | Stripe | Identifies the device used for payment to help detect fraud. | Third-party | 2 years |
4.2 Performance and analytics cookies
These cookies help us understand how visitors use the Site (for example, which pages are visited and how users move through the booking journey) so we can improve performance and content. Data is aggregated and IP addresses are anonymised where possible. These cookies are only set if you accept them.
Cookie name | Provider | Purpose | Type | Duration |
_ga | Google Analytics 4 | Distinguishes unique users by assigning a randomly generated client ID. | Third-party | 2 years |
_ga_[container-id] | Google Analytics 4 | Persists session state for GA4 analytics. | Third-party | 2 years |
_gid | Google Analytics | Distinguishes users over a 24-hour period (legacy, where present). | Third-party | 24 hours |
_gat | Google Analytics | Throttles the rate of requests to the analytics server. | Third-party | 1 minute |
Provider: Google Ireland Limited. Data may be transferred to the United States under Google’s Standard Contractual Clauses. See Google’s privacy policy.
4.3 Functional cookies
These cookies remember your preferences (for example, accommodation type you last viewed, saved details for faster booking, or which festivals you’ve expressed interest in) to improve personalisation of your experience. These cookies are only set if you accept them.
Cookie name | Provider | Purpose | Type | Duration |
pm_prefs | Pink Moon Presents | Stores your site preferences (e.g. most-viewed festival, default view). | First-party | 6 months |
pm_recent_viewed | Pink Moon Presents | Remembers festivals and accommodation options you have recently viewed. | First-party | 30 days |
4.4 Advertising and targeting cookies
These cookies are set by our advertising partners. They track your activity across websites to help us measure the effectiveness of our advertising and to show you adverts on other platforms (such as Facebook and Instagram) that are more likely to be relevant to you. These cookies are only set if you accept them.
Cookie name | Provider | Purpose | Type | Duration |
_fbp | Meta (Facebook Pixel) | Used by Meta to deliver, measure and improve the relevance of ads on Facebook and Instagram. | Third-party | 3 months |
fr | Meta | Contains a browser and user identifier used for targeted advertising. | Third-party | 3 months |
_fbc | Meta (Facebook Pixel) | Stores the last-click attribution for ads clicked on Facebook or Instagram. | Third-party | 2 years |
Provider: Meta Platforms Ireland Limited. Data may be transferred to the United States under Meta’s Standard Contractual Clauses. See Meta’s privacy policy.
5. Third-party cookies
Some cookies on our Site are placed by third-party services (for example payment providers, analytics providers, social media platforms and advertising networks). These third parties may collect and use data for their own purposes and are responsible for their own compliance. Links to the privacy policies of our main providers are included in section 4.
6. Cookie lifespan
- • Session cookies expire when you close your browser.
- • Persistent cookies remain until their set expiry date (typically between 30 minutes and 2 years — see section 4 for specifics).
- • You can delete cookies from your browser at any time.
7. Managing your cookie preferences
7.1 On our Site
When you first visit pinkmoonpresents.co.uk, a cookie banner will ask for your preferences. You can:
- • Accept all cookies;
- • Reject all non-essential cookies; or
- • Choose specific categories (performance, functional, advertising).
You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in the footer of every page on our Site. Withdrawing consent will not affect the lawfulness of processing carried out before you withdrew it.
7.2 In your browser
Most browsers also allow you to block or delete cookies through their settings:
Please note: if you block strictly necessary cookies, parts of the Site (including the booking and checkout journey) may not work.
7.3 Opting out of specific providers
8. Children’s data
Our Site and cookies are not designed to profile or target children. We do not knowingly collect personal data from children under 13 through cookies. Where information about children is collected as part of a festival booking (for example, names of accompanying minors), this is only provided by a parent or guardian making the booking, and is handled in line with our Privacy Policy.
If you believe a child has provided us with data through our Site without parental consent, please contact us at info@pinkmoonpresents.co.uk and we will delete it.
9. Changes to this policy
We review this Cookie Policy regularly and may update it to reflect changes to the cookies we use or to legal requirements. The “Last updated” date at the top of this page shows when it was last revised. Material changes will be brought to your attention via the Site or the cookie banner.
10. Your rights
Where cookies involve processing of your personal data, you have rights under the UK GDPR, including the right to access, rectify, erase or restrict processing, and the right to object. Full details are in our Privacy Policy.
11. Contact us and complaints
If you have any questions about our use of cookies, please contact:
- • Festival Extras Ltd, trading as Pink Moon Presents
- • The Arena, Blind Lane, Tockwith, York YO26 7QJ
- • Email: info@pinkmoonpresents.co.uk
If you are based in the UK and you are not satisfied with how we handle your data, you may raise concerns with the Information Commissioner’s Office (ICO):
- • ico.org.uk
- • Helpline: 0303 123 1113
- • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
If you are based in the EU (including customers attending our Irish events such as Electric Picnic), you may raise concerns with the Data Protection Commission (Ireland):